Resume
2011: City of Toronto
As Business Architect and strategist, defined the accountabilities and responsibilities for information management across all City divisions. Developed a custom maturity model, performance metrics and recommendations.
2011: VAULT Solutions
Data analysis and mapping to enable publishing hundreds of Fund Facts documents for a major bank’s mutual funds, and for a niche fund company. Use cases & options analysis for website administration.
2011: Toronto Central LHIN
Assessed current state of information technology in over 100 small agencies in the health sector, by developing a questionnaire, statistical analysis of the results, and making recommendations. Completed under budget.
2010-11: Ministry of Natural Resources
Business Analyst for a major outsourcing contract for Ontario Parks; as well as portfolio management of grants and permits for endangered species and habitats, land securement (real estate deals and conservation easements), and tax incentives. Wrote business function model, use cases, process workflows, data models, reporting requirements, lessons learned.
2010: Cobalt Engineering
Architected a data mart to measure energy-efficiency performance in big-box retail stores. Specified logical data model, reporting requirements, system use cases, technology requirements & options (such as business intelligence software) and project phases.
2009-10: Ministry of Transportation and ServiceOntario
Business architecture to support Road User Safety Modernization, a multi-million-dollar re-engineering project. Defined licensing services for drivers, vehicles and carriers (truck & bus companies). Developed and quality-checked process models (in PowerDesigner) and business rules. Used storyboards and simple graphic workflows to articulate ServiceOntario management’s vision and priorities for customer service and payment transactions via storefront, web and kiosk channels, with contact centre support.
2008-09: Ministry of Health Promotion
Developed business, data and application architecture of the Tobacco Inspection System, an interjurisdictional, mobile web application for Smoke-Free Ontario law enforcement. Program definition, service definitions, use cases, workflows, Conceptual Data Model, Logical Data Model, Physical Data Model, .NET components, Privacy Impact Assessment, Threat Risk Assessment, Checkpoint 1 approval at ACT and ARB, and Checkpoint 2 documentation in PowerDesigner (UML class, component & sequence diagrams).
2001-08: Information Architect for the Government of Ontario
Worked for Corporate Architecture Branch; Information, Privacy & Archives Division; Knowledge Management Secretariat; Children, Youth & Social Services Cluster.
Developed strategies and plans for transforming information management (IM) across all Ontario ministries, such as implementation of Enterprise Document & Records Management software. Contributed to IM policies, guidelines and controlled vocabularies. Managed website projects, including writing web communications strategy and re-designing large internet site.
Researched and wrote data standards: the enterprise conceptual data model, and the Common Data Elements Model for names, addresses and security concepts. Developed a metamodel and a dimensional model. Contributed to standards for enterprise architecture, business architecture, data modeling, Dublin Core metadata, geospatial metadata, road geometry data.
Advised on business & data architecture for major government projects including Social Assistance, in context of technology and privacy issues.
1999-2001: Liberty Health (now Manulife)
Data Warehouse Systems Analyst. Designed reports, administered metadata, wrote specifications, trained users.
1994-99: Statistics Canada
Project Manager for business questionnaire database and National Population Health Survey.
Methodologist (statistician): Designed data marts, metadata systems, data quality specifications and SAS statistical processing.
1986-1994:
Employers included National Archives of Canada, other Government of Canada departments, municipal, educational and private sector organizations.
Statistical analysis, market research, feasibility study, teaching, filing systems, library cataloguing, customer service, document publishing, image scanning, web design, bookkeeping, administration.
Education and Training
Bachelor of Arts (Highest Honours) in Statistics, Carleton University, 1993. Senate Medal for Outstanding Academic Achievement.
Currently studying part-time for a Fine Arts Diploma at the Toronto School of Art.
TOGAF 8 Certified Practitioner.
Extensive training courses and seminars in architecture, software, management skills and the arts.
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